Terms & Conditions

Last updated: 11/4/2025

1. Acceptance of Terms

By accessing and using our AI email automation service, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Our service provides AI-powered email automation for businesses, including:

  • Automated email responses to customer inquiries
  • Booking and scheduling management
  • Payment processing integration
  • Customer communication automation

3. User Responsibilities

As a user of our service, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Use the service in compliance with applicable laws
  • Not use the service for spam or malicious purposes
  • Respect the rights and privacy of your customers

4. Payment Terms

Payment terms for our service:

  • Subscription fees are billed monthly or annually
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change pricing with 30 days notice
  • Failure to pay may result in service suspension

5. Service Availability

While we strive for high availability, we cannot guarantee uninterrupted service:

  • We aim for 99.9% uptime but cannot guarantee it
  • Scheduled maintenance may cause temporary interruptions
  • We are not liable for losses due to service interruptions

6. Limitation of Liability

Our liability is limited to the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • Our total liability is limited to the amount paid for the service
  • We are not responsible for third-party integrations or services

7. Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time
  • We may terminate for breach of these terms
  • Upon termination, your access to the service will cease
  • Data export options are available before termination

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service.

9. Contact Information

For questions about these Terms & Conditions, please contact us at:

Email: rb@suprshot.com